Frequently Asked Questions

How do I call CER?

To reach CER in an emergency, dial Security’s emergency number: 207-859-5911. Be prepared to say where you are located and to give a brief description of why you are calling. Security will then dispatch a CER team of 2-4 rescuers to respond to the emergency.

Does Security come when I call CER?

CER is dispatched by Colby Security and works closely with their officers. Security officers respond simultaneously with CER rescuers to improve response times, to serve as an extra set of hands, as needed, and to assure scene safety for CER, the patient, and bystanders.

What kind of emergencies does CER respond to?

CER responds to all medical emergencies including injuries, illnesses (e.g., allergic reactions, diabetic emergencies, fainting, difficulty breathing, abdominal pain, etc.), alcohol and drug related illnesses, and mental health emergencies. If you are ever unsure if your situation is truly an emergency, please call us — we are here to help!

How does CER care differ from the care provided by the Colby student health clinic, MaineGeneral College Health?

The MaineGeneral College Health Colby student clinic is used for preventative services, primary care, and treatment for non-emergency injuries and illnesses. Appointments with MaineGeneral College Health are scheduled during business hours and are held at their clinic within the Thayer Center for Health

CER provides emergency care anywhere on campus, usually 24/7; our official Facebook page is updated with any closures or reduced hours.

Does CER respond to the Bill & Joan Alfond Downtown Dorms and/or the Lockwood Hotel Dorms?

CER operates solely on-campus, and cannot respond to any off-campus housing (e.g. the Bill & Joan Alfond Downtown Dorms, Lockwood Hotel Dorms, etc.).

Will information about my call and medical records be kept confidential?

All information regarding calls, patient medical records, and patient information is kept completely confidential by CER. As licensed EMTs, all CER members know and abide by the Health Insurance Portability & Accountability Act (HIPAA) privacy rules and regulations, and all CER members sign an additional oath of confidentiality. CER members are forbidden from accessing any medical records except in order to document a patient care report after a call, and only the CER members who were present at the call are able to access this report. Protected Health Information (PHI) obtained by CER, like a patient’s name, Colby ID, address/dorm room, phone number, etc., is only shared with others directly involved in that patient’s care and is never shared with other CER members, Colby Security officers, college faculty or staff, parents, or other students. However, Colby Security may record the call or share student information with the office of the Dean of the College.

How does CER transport patients to the hospital when needed?

There are two options for transporting patients to the hospital when needed. In some cases, CER can escort patients to the Emergency Department at MaineGeneral’s Thayer Center for Health via the CER car, CER-1. 

However, if the situation warrants a higher level of care, patients will be transported to the Emergency Department via Waterville Fire-Rescue, Delta Ambulance, or another transporting service. While these transporting services may incur fees to your health insurance, CER escort via the CER-1 car is free of charge.

Join the Team

How do I join CER?

CER is an application based organization. To apply, you must be a nationally certified EMT-Basic (or higher) and/or a licensed EMT-Basic eligible for reciprocity in the state of Maine, if not currently licensed in Maine. Once you obtain your EMT certification and/or licensure, look for the semesterly applications, which open around May for the Fall Semester and around October for the Spring Semester. Updates on when the applications open can be found on CER’s instagram (@colby_ems) or via the ColbyNow email announcements. If you have any questions, please email [email protected].

What do I need to do to become an EMT-Basic?

In order to become an EMT-Basic, you must take an approved EMT-Basic course and pass the national registry exam to obtain EMT-Basic certification. Colby College offers an emergency medical technician course during Jan Plan in which students receive all of the training necessary to take both the psychomotor (practical) and cognitive (written) exams necessary to obtain certification. EMT-B classes are also offered as semester-long courses and summer programs, including courses at Kennebec Valley Community College. (However, it may be more challenging to take a semester-long EMT course with a full course load at Colby.) 

Once the psychomotor (practical) and cognitive (written) exams are passed, and national certification is achieved through the NREMT, you may apply for state licensure. Applying for a state license often involves a background check and driving record check; however, this is state dependent, so check your state’s EMS website to see exactly what is required.

I am already an EMT, but don’t have a Maine license. How do I get a Maine EMT license?

If you already have an EMT-B license in another state you will need to apply for reciprocity in Maine. The Maine EMS website may be reached here, and specific information regarding reciprocity may be found here.

What are the requirements for CER members?

All CER members must attend 1-2 trainings per month, attend a continuing education class per month, and work approximately 2-6 shifts per month, depending on availability and scheduling needs.

What is the difference between CER trainings and continuing education classes?

Trainings are typically held on two different days and times to help accommodate the various schedules of CER members. At trainings, we simulate scenarios and work on practical skills to keep our skills and knowledge up-to-date and ensure that we are providing the best possible patient care on scene. 

Continuing education classes are held once a month at Colby and are usually taught by an outside presenter. At continuing education classes, a wide range of skill sets and specialized topics within EMS are covered (e.g., ALS assists, pediatric emergencies, efficient CPR, water rescues, etc.). These continuing education opportunities count toward the continuing education credits needed to maintain Maine EMS licensure. All CER trainings are open to the public.

Can I come to CER trainings and continuing education classes even if I am not a CER member?

Of course! If you are not an EMT yet, if you are in the process of becoming an EMT, or if you are trying to decide if you may want to be an EMT, you are more than welcome to stop by our trainings and/or our continuing education classes to see what CER and EMS are all about.

What qualifications do I need to staff the shifts on CER?

All staffing crew members must possess a Maine EMT-Basic license, an American Heart Association BLS Provider license, proof of hepatitis-B vaccination, and completion of a blood-borne pathogens course (provided by CER upon joining).

Are CER members paid?

CER members are given stipends by Colby College each semester for their work on campus.

Contact Us

For emergencies, call 207-859-5911  available 24/7.