MaineGeneral College Health, the health clinic for Colby students, is located within the Thayer Center for Health, less than 1 mile from campus — at 149 North Street in Waterville. See the directions in Google Maps.
Call (207) 861-6860 to make an appointment at MaineGeneral College Health or discuss your symptoms over the phone. Same day appointments are frequently available, and you can also request telehealth appointments for applicable health issues.
Appointments are available Monday through Friday, 8:30am – 5pm. You can also request appointments and send messages via the Patient Portal. For help with the Patient Portal, you may reach out to [email protected].
Please bring the following to every appointment at MaineGeneral College Health:
Walking, biking, or driving to MaineGeneral College Health from campus only takes a few minutes. See the directions in Google Maps. Colby also offers free transportation via the Jitney van to and from MaineGeneral College Health, local pharmacies, and any other health or wellness needs.
The staff at MaineGeneral College Health can assist you with ongoing ADD/ADHD medication. Please provide a letter from your prescribing physician containing the following information:
We must have this documentation on record before your appointment for ADD/ADHD care. Please prepare for this in advance to avoid any lapse in medication management.
Setting Up Your Shots: The staff at MaineGeneral College Health can assist with your allergy shots. Call 207-861-6860, option 1, to speak with a nurse about setting up your allergy shots and scheduling them appropriately.
Preparing for Your Shots: If you are required to take an antihistamine before your injection, please take it before you come, as this is not something we can provide. At the time of your appointment, a nurse will give your injection(s) after ensuring you are not ill and that you have taken any pre-medication that may be required (such as an antihistamine). You will be required to wait at the office for thirty minutes after your injection to be sure that you do not have an adverse reaction.
Allergic Reactions on Campus: Emergency Medical Services (EMS) are available 24/7 on-campus via Colby Emergency Response (CER), our team of licensed and certified student Emergency Medical Technicians (EMTs). CER is trained to respond to allergic reactions on campus. Call 207-859-5911 to reach CER for a medical emergency.
Food Allergies: Please see here for information on Colby’s resources for food allergies and dietary needs.
Privacy is extremely important when a patient receives healthcare at MaineGeneral College Health. Records created and maintained by the MaineGeneral organization are considered patient treatment records, and the privacy of such information is governed by federal and state laws, including the Health Insurance Portability & Accountability Act (HIPAA). Unless authorized by law, or required by a court order, private medical information and patient treatment records will not be shared or released without the patient’s consent. For more information, refer to MaineGeneral’s Privacy Policy.
To authorize the release of student health information, the student must sign a Release of Information (Authorization Form). In order for student health information to be shared with anyone, beyond the student in question (parents, family members, etc.), this Release of Information must be on file.
If students have privacy concerns about certain healthcare services being billed to their health insurance (such as to parent or family insurance plans), please let your provider know. Colby College and MaineGeneral College Health have established a system to keep such services completely confidential in these circumstances.
For access to any medical records that originated before August 2023, contact Colby’s Director of Student Wellness at [email protected].
For records that originated after August 2023, complete an online Authorization for Release of Medical Information from MaineGeneral College Health.
As you approach your Colby graduation, please review these two important resources about being prepared to find new Health Insurance and new Healthcare Services after you graduate.
All of the health services provided at MaineGeneral College Health are billed to each student’s health insurance plan. Some students’ health insurance plans involve a copayment (or copay), which are charged to students at the time of their appointment. We recognize that this can be an upfront barrier to accessing healthcare for some students, so Colby has a system established to automatically pay for up to $45 of students’ copays. If your health insurance plan involves a copay, up to $45 will be automatically paid at the time of your appointment.
Beyond these copays, there may be other costs associated with your appointment, depending upon your specific health insurance plan. In addition, some students’ health insurance plans will not involve a copay. Some plans may involve other cost-sharing mechanisms, such as coinsurance or deductibles. These costs are billed to students via mail after their appointment.
If students have privacy concerns about certain healthcare services being billed to their health insurance (such as to parent or family insurance plans), please let your provider know. Colby College and MaineGeneral College Health have established a system to keep such services completely confidential in these circumstances.
If students are facing circumstances of economic need, and their medical bills pose a financial burden, students can apply for funding support via the Colby Student Success Fund or Student Financial Services. To request financial support for a medical bill, please fill out our Colby College: Application for Medical Expense Assistance.
For additional financial information, please see this resource about Paying for Your Healthcare.
All Colby students are required to have health insurance that provides comprehensive medical coverage in the State of Maine. Even with comprehensive coverage, many health insurance plans still involve some cost-sharing mechanisms, such as copays, coinsurance, and/or deductibles, that students need to contribute out-of-pocket toward the costs of their medical care. (Learn more from this resource about Paying for Your Healthcare.)
After your appointment at MaineGeneral College Health, you will receive a medical bill in the mail. On your bill, you will see how much of the costs were covered by your health insurance plan, and what amount is remaining for you to contribute.
Oakland Pharmacy provides a free delivery service to the Colby College campus. Any prescription can be transferred to and filled by Oakland Pharmacy. Deliveries are made to the Mule Mail Center in Cotter Union, to student mailboxes, every weekday (Monday-Friday) at 3:30pm. Call Oakland Pharmacy at 207-465-4440 to transfer your prescription and arrange for delivery to campus. Oakland Pharmacy can also deliver any other common pharmacy items to campus, such as crutches, pregnancy tests, Plan B, cough syrup, and more.
COVID boosters and flu shots are available to students at MaineGeneral College Health. In addition, flu shot clinics are held on campus annually in the fall, and you can find your COVID and flu shots at many local pharmacies, including Walgreens, CVS, Walmart, Shaw’s, Hannaford, and Oakland Pharmacy. The Waterville Walmart pharmacy is open everyday (until 7pm on weekdays and 6pm on weekends). Colby’s Jitney van can give rides to pharmacies, which students can reserve via the ColbyGO app or by calling 207-859-5530.
A selection of free health & wellness supplies (listed below) are available in the 2nd floor entryway of Garrison-Foster. The Colby Bookstore also carries a variety of over-the-counter medications and personal care items for purchase. In addition, Oakland Pharmacy offers free delivery to campus of any other common pharmacy items (e.g., crutches, pregnancy tests, Plan B, cough syrup, etc.). Further health resources are distributed across the campus, including free menstrual products, sharps disposal containers, and Automated External Defibrillators (AEDs).
– Free NARCAN Nasal Spray & Overdose Response Training available by contacting [email protected].
Please review this overview of Dental Health Resources, which contains information on dental insurance, local dental offices, and financial support.
Please review this overview of Vision Care Resources, which contains information on vision insurance, local vision care providers, and financial support.
Physical therapy is offered on-campus to all Colby students within the Harold Alfond Athletics & Recreation Center. Please view these instructions to learn more about accessing these services. Information is also available on Colby’s Sport Medicine website.
If students are feeling ill and cannot attend class, they should inform their professors directly, as promptly as possible. Faculty should communicate their course attendance policies to students, and some professors may require that students provide documentation when they are absent from class due to illness.
For applicable health issues, students can request a note from their provider at MaineGeneral College Health, and students should work with their Class Dean in the Dean of Studies Office to provide notification to faculty.
In these circumstances, students should work with their Class Dean in the Dean of Studies Office, as well as the Director of Student Access & Disability Services for support with navigating campus and classes.
Please see here for information on Colby’s resources for food allergies and dietary needs.
Per Maine State Law 10-144, all Colby College students must provide documentation of the following required immunizations. Maine law does not allow religious or philosophical exemptions for these. Only medical exemptions are allowed. For a medical exemption, a letter must be submitted from a physician (MD or DO), nurse practitioner (NP), or physician assistant (PA) who is not related to the student.
Students must complete these vaccinations through a local pharmacy or physician before coming to campus. If a student is having difficulty accessing a vaccination, they can contact MaineGeneral College Health.
Colby’s official COVID-19 policies can be found here. Free COVID tests, masks, and disposable thermometers are available in the 2nd floor entryway of Garrison-Foster.
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